The Office of Water Regulation (OWR) , a Western Australian Government agency, is convening a unique four day international conference, "Global Developments in Water Industry Performance Benchmarking" to be held from 29th September to 2nd October 2003 in Perth Australia.

Worldwide the range of benchmarking tools, techniques, methods, perspectives and approaches is substantial with many highly significant benchmarking developments taking place in respect of network industries, particularly the water industry. The OWR believes it is timely that a dedicated international conference should draw together, explore and share these global developments and seek to reach consensus on future water industry benchmarking developments

- For more information about the conference, click here!

The live event is now over, however, the conference sessions are available for viewing. Just click on the appropriate session below:

• Monday 29th September
  • Introduction and Welcome
  • Dr Sanford Berg - Opening Keynote
  • Andy North - The Canadian National Water and Wastewater Benchmarking Initiative
  • Debborah Marsh - Water Industry Reform: Some Performance Issues
  • Pieter van Schalkwyk - Benchmarking Water Safety and Infrastructure Security
  • Adam Phillips - Statistics Used and Abused - Preliminary Procedures to Evaluate and Present Benchmark Data
  • Suresh Narayan Patankar - Partnership Approach in the Water Sector
  • Dr Richard Franceys - The Power of Benchmarking from the Customer Perspective
  • Brian Labza - The Effect of Monitoring Technology on Regularoty Compliance for Drinking Water - A Victorian Perspective
  • Rui Cunha Marques - Measuring Productivity and Efficiency of Water and Seweage Services - A Case Study in Portugal
  • Bill Kingdom - From Global to Local - International Initiatives in Performance Benchmarking
  • John Connolly - Benchmarking the Performance of Public Sector Utilities in South Africa
  • Marcus Crudden - Yardstick Competition in the Victorian Water Industry
  
  
• Tuesday 30th September
  • Stephen Ramsey - Performance Benchmarking - How do the Needs and Objectives of Developing and Developed Nations Compare?
  • Helgard Muller - KPIs in Water Services Sector Monitoring and Regulation in South Africa
  • Alejo Molinari - ADERASA Benchmarking Project for Water and Sewerage Services Regulation
  • John D Wilhelm - Evaluating and Assisting Medium and Small Drinking Water Utilities in California
  • P.K. Charankar - Performance Evaluation Indicators in Developing Nations
  • Les Shone - Benchmarking Performance Indicators for Water Utilites in Africa
  • Andre Proulx - Canada - The Role of Benchmarking within Regulations
  • Philip Pybus - Implementing Benchmarking Practices in South Africa
  • Peter Kuchta - Slovakian Water Industry - Overview
  • Les Shone - Strengthening your Balanced Scorecard Through Benchmarking
  • Assoc. Prof. Enrique Cabrera - Metric Benchmarking Using the IWA PI System
  • Tong Geng Liang - Empirical Relative Efficiency Analysis of Major Australian Water Service Providers Using DEA
  • David Hope - Input Benchmarking as an Aid to Managing and Regulating Asset Management Activities
  
  
• Wednesday 1st October
  • Vikki Uhlmann - What is a Sustainable Water Utility?
  • Mescal Stephens - An Assessment of Current Sustainability Reporting by Australian Water Authorities
  • Peter Alexander - Benchmarking - The ANCID Experience with Irrigation and Drainage Systems in Australia
  • Elaine Alcorn - "Water for Life" A Human Rights Approach to Identifying and Analysing Universal Benchmarks
  • Ken Aitken - Non Major Urban Performance Monitoring Report - Where to from Here?
  • Bob Harrison - The Water Industry - How do we Measure its Envisonmental Performance
  • Mark Harvey - Triple Bottom Line (TBL) Reporting
  • Mike Everest - Benchmarking of Energy Use on 36 Wastewater Treatment Plants - A Practical Perspective
  • B.D. Pateria - Performance Benchmarking of Irrigation Systems in India
  • Anthony Seipolt - Benchmarking and Regulation - Advantages and Conflicts
  • Andrew Foley - Benchmarking in the Australian Urban Water Industry
  
  
• Thursday 2nd October
  • Mark Pascoe - Water Safety and Network Security
  • Stephen Ramsey - The Expansion of the World's Bank's International Benchmarking Network for Water and Sanitation Utilities
  • Assoc. Prof. Enrique Cabrera - Developing Benchmarking Software for the Water Industry: The SIGMA Experience
  • Mike Everest - Evolution of a web-based Benchmarking Source - From Strategic to Operational Information
  • Stephen Ramsey - Combining Utility Metric Process Benchmarking - The WRc Sewage and Water Treatment Proficiency Programmes
  • Tom Hird - Benchmarking - Uses and Abuses in Economic Regulation
  • Expert Panel - Part 1
  • Expert Panel - Part 2
  • Closing Comments